With this platform, you can ask your questions to professionals seven days a week and without an appointment. With this platform, you can ask your questions to professionals seven days a week and without an appointment.
Need a health advice? This service, paid, allows you to send a question to a doctor or to exchange directly with him by phone, chat or videoconference. All health professionals of the platform are registered on the national council of the order of their specialty. Warning: MyDoctors can provide you with reliable health advice but it is not a medical consultation site. It can not provide diagnoses or prescriptions nor is it an emergency service.
Create your profile
Just enter a first name, an e-mail and choose a password to be able to do it. You can then complete your profile from the site by clicking on the Menu icon (three horizontal bars at the top left) and then "My Profile". Specifying certain information such as your age, your height, your weight, your antecedents or your current treatments will allow the practitioner to give you the most relevant answer possible.
Ask your question
Four packages are offered. The first, at € 5.90, authorizes a written question and an answer in less than 15 minutes. The second (€ 1.90 / minute) allows you to "chat" online with the doctor. With the third (also € 1.90 / minute), you can talk with the doctor by phone or call "visio". If you are in no hurry, a fourth package (€ 3.90) allows you to send a written question and get an answer within 48 hours. The MesDocteurs medical team answers your questions seven days a week and twenty-four hours a day.
The tips that make the difference:
- By paying a supplement, you can ask your question to a specialist: just check the option when you select a package. Depending on which one you have chosen, it will cost you € 2 or € 0.60 / minute.
- Do you want to contact MesDocteurs customer service? Log in, go to the Menu then in "Help" and type your message.
- The section Actu'Santé is full of useful information. To find it, go to the home page of the site when you are disconnected from your profile.
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